Privacy Policy
1. Information We Collect
We collect various types of information in order to provide and improve our services to you. The information we collect can be categorized as follows:
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Personal Information: When you create an account, make a purchase, or contact us, we may collect personal information such as:
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Name
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Email address
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Phone number
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Mailing address
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Payment details (credit card, billing address)
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Service preferences or requirements
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Usage Data: We may automatically collect information about how you interact with our website, including:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on the website
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Referral source
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Cookies: We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, track usage patterns, and deliver personalized content. You can manage your cookie preferences in your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
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To Provide Services: To fulfill and manage your remodeling services, including consultations, installations, and any product or material deliveries.
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To Communicate with You: To respond to inquiries, provide customer support, send order confirmations, or follow up on services.
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To Process Payments: To process your payments for products or services, and to verify transactions for security purposes.
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To Improve Our Services: To analyze customer feedback, improve website functionality, and enhance the user experience based on your interactions with our site.
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To Personalize Your Experience: To offer recommendations, promotional offers, or content that may be relevant to you.
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Marketing and Promotions: With your consent, we may send you promotional emails or updates about new services, products, or offers. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.
3. How We Protect Your Information
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, use, or disclosure. These measures include:
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Encryption: Sensitive information, such as payment details, is transmitted through secure, encrypted channels.
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Access Control: Only authorized employees and contractors have access to your personal data, and they are required to handle it responsibly.
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Regular Security Audits: We conduct regular audits and use industry-standard security protocols to maintain the security of our systems.
However, please note that no method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
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With Service Providers: We may share your information with third-party vendors or service providers who assist us in delivering our services, such as payment processors, delivery companies, or email marketing services. These providers are obligated to keep your information confidential and use it only for the purposes of providing services on our behalf.
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For Legal Reasons: We may disclose your information if required by law, regulation, or legal process, or if we believe such disclosure is necessary to protect our rights, safety, or the rights of others.
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Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction. You will be notified if your information becomes subject to a different privacy policy.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
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Access to Information: You have the right to request access to the personal information we hold about you.
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Correction of Information: You can update or correct your personal information by contacting us directly.
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Deletion of Information: You may request that we delete your personal information, subject to certain legal exceptions.
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Opting Out of Marketing: If you no longer wish to receive marketing communications, you can unsubscribe at any time by following the instructions in the email or contacting us directly.
To exercise any of these rights, please contact us via email at services@home-ade.com
6. Third-Party Links
Our website may contain links to third-party websites or services that are not operated or controlled by Home-Ade, LLC. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we update this policy, we will post the revised version on our website with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Home-Ade, LLC
Phone: 317-734-9626
Email: services@home-ade.com
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By using our services or website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
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Thank you for trusting Home-Ade with your remodeling needs!